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Microsoft Dynamics CRM integration with SharePoint Online is here
The SharePoint team is in the process of deploying some new features to the SharePoint Online service. The rollout of these new SharePoint Online features across the data centers is expected to be...
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Activity Feeds Report
1. What is Activity Feeds report? Activity Feeds report is a CRM report for Activity Feeds, which uses FetchXML query to retrieve Activity Feeds-related data from database through SQL Server Reporting...
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Configuring the List Component in SharePoint Online
The Microsoft Dynamics CRM 2011 List Component adds functionality to SharePoint which enables Document Management capabilities in Microsoft Dynamics CRM. In order to deploy the List Component Solution...
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How to enable an entity to use Activity Feeds solution
This blog intends to walk through the steps by which a user can enable Activity Feeds for an entity. Pre-Conditions: User has a CRM organization created. This covers the new OnPrem deployment and...
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Configuring & Using “Dynamics CRM” Mobile App
Dynamics CRM Mobile App is recently released to the windows phone Marketplace. Here, in this article, I’ll try to explain how to take configure the app against your CRM Online & IFD organizations...
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Update Rollup 20 for Microsoft Dynamics CRM 4.0
The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 4.0 Update Rollup 20 on Thursday, November 10, 2011. The links below will take you to the necessary...
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Create Sample Data for your Solution
In This Post: Problem statement How to create and export CRM Data How to create DataMap and save it How to import sample data using SDK APIs Conclusion Further reading Problem statement You have...
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Amplify your selling power with Microsoft Dynamics CRM
A great salesperson is priceless. You deserve a tool where the art of selling meets the science of winning. In this new video we focus on productivity from the perspective of the salesperson and what...
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Getting started for Microsoft Dynamics CRM Online administrators
After you've purchased Microsoft Dynamics CRM, but before the business users in your organization start using it, there are some basic tasks that you, as the Microsoft Dynamics CRM administrator,...
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Video: introduction to Activity Feeds
We’ve been hearing from customers who would like to know more about Activity Feeds, the new social-based communication tool offered in our fall release. People have told use they’d like to know more...
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Introduction to the Activity Feeds Solution
With Activity Feeds in the marketplace for several weeks now, we’re learning more about what customers need in terms of documentation supporting the feature. We’ve seen lots of interest in information...
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Getting started guide for business users
We know that new users of Dynamics CRM often have a lot to contend with when they start trying to get their work done on a daily basis in the software. We think those first few days could be a bit...
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Resources for customer service
Customer service is an important part of any business. To keep your customers happy and to retain them, it is very important that you provide excellent services to your customers. We’ve created an...
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Resource Center article: Go live with Microsoft Dynamics CRM Online
We have recently published the article Go live with Microsoft Dynamics CRM Online that aims at improving your experience with Microsoft Dynamics CRM Online. This article describes some common settings...
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What’s new with Dialogs in Microsoft Dynamics CRM 2011 UR5
Introduction Dialogs are the synchronous/interactive processes in Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online that collect and process information by using step-by-step scripts to...
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Personalizing Reports for Microsoft Dynamics CRM Online
Microsoft Dynamics CRM 2011 has excellent reporting capabilities. Customizers have the option to create SSRS reports using SQL or CRM’s querying language, FetchXML, in on premise deployments....
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eXtremeCRM 2012 Berlin
The Dynamics CRM team will again be participating at the eXtremeCRM conference held this year in Berlin from February 5th – 8 th . Sessions are being presented by the CRM R&D and Product Management...
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Tips and Tricks in Microsoft Dynamics CRM 2011 Dialogs-Part I
How to create Page-less Dialogs? In Microsoft Dynamics CRM 2011, we introduced the concept of UI Scripts (otherwise known as Dialogs) which are essentially workflows with the provision to accept inputs...
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“The Big Bet”
Business applications, as I see them, are a critical component of business success. Throughout my 20+ years in the industry I've worked with countless customers of all sizes around the globe that would...
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Automatically purging records from Microsoft Dynamics CRM
I was recently asked about purging records from Microsoft Dynamics CRM. The company that asked the question wanted to use CRM to store sensitive information, but they wanted the records to be purged...
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