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October service update for Dynamics 365 (online) will be version 9.1
Applies to Dynamics 365 (online) version 9.0.xWith the October update to Microsoft Dynamics 365 for Customer Engagement, one of the changes we are making is to increment the version number to 9.1 for...
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What’s new in Microsoft Social Engagement 2018 Update 1.9
Microsoft Social Engagement 2018 Update 1.9 is ready and will be released in September 2018. This blog post describes the features, fixes, and other changes that are included in this update.New and...
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Announcing Connected Field Service for Azure IoT Central
We are pleased to announce new integration between Azure IoT Central and Dynamics 365 for Field Service, coinciding with the general availability of Azure IoT Central.When customers encounter unplanned...
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Introducing the Power platform Admin center
Today, we are excited to launch the public preview of the Power platform Admin center; built to become the go-to destination for administrators creating, managing, and supporting their environments.To...
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Public Preview of Dynamics 365 Channel Integration Framework is released-...
Channel Integration Framework is a cloud-to-cloud extensible framework—set of APIs (methods, events, and protocols)—to build and integrate immersive communication experiences such that third-party...
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New languages, regions, and pricing for Dynamics 365 for Marketing
We have two exciting new announcements for everyone interested in Dynamics 365 for Marketing:Dynamics 365 for Marketing is now available in all the languages and countries/regions supported by Dynamics...
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Announcing UI updates in October for sitemap and command bar
Since Unified Interface was introduced, we have been listening intently to your feedback. Something that was clear to us is that our customers found our navigation model too complex. As part of the...
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Announcing changes to new trials and new Common Data Service (CDS) environments
Upcoming changes to new trials and new Common Data Service (CDS) environmentsWe are making exciting changes to our new trials and Common Data Service (CDS) environments that will let you run your...
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What’s New for Dynamics 365 Resource Scheduling Optimization v2.8 Release
Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.x version or 8.x version We are excited to announce the General Availability of Resource Scheduling Optimization v2.8 release...
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Updating FieldOne organizations to Field Service
Thank you for your continued loyalty and support as a FieldOne customer as Microsoft transitioned the capabilities of the legacy FieldOne product into Dynamics 365 for Field Service. As part of this...
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Announcing: Dynamics 365 for Marketing October 2018 update
The October 2018 update of Dynamics 365 for Marketing is released and available for customers to install and update starting now! This is the first major update to the product since its release earlier...
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Dynamics 365 AI for Customer Service is now available in public preview
Dynamics 365 AI for Customer Service is a suite of products designed to help you provide better customer service experiences through the power of artificial intelligence (AI).We are excited to announce...
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Unified Interface Lookup now leverages Quick Find View
What's being changed?In response to feedback on the differences in search behavior between the legacy web client interface and the Unified Interface, we have made some changes to the Unified...
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Dynamics 365 for Marketing: Set up DKIM for your sending domain to keep up...
One of the most important performance metrics for email marketing is deliverability, which measures the ability of your messages to arrive in recipients' inboxes rather than getting flagged as spam and...
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Release Notes for Universal Resource Scheduling, September 2018 Dynamics 365...
Applies to Universal Resource Scheduling solution (version 2.4.5.xx), Field Service application (version 7.5.3.xx), Project Service Automation application (version 2.4.6.xx) On Dynamics 365 version...
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Release Notes for Universal Resource Scheduling, September 2018 – Dynamics...
Applies to Universal Resource Scheduling solution (version 3.1.0.xx), Field Service application (version 8.1.x.xx), Project Service Automation application (version 3.1.0.xx) On Dynamics 365 version...
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Release Notes for Field Service Version 7, Update Release 10
Applies to: Field Service for Dynamics 365 (version 7.5.4.51) on Dynamics 365 9.0.xWe’re pleased to announce the latest update to the Field Service and Project Service Automation applications for...
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Release Notes for Field Service Version 8, Update Release 2
Applies to: Field Service for Dynamics 365 (version 8.2.0.286) on Dynamics 365 9.1.xWe’re pleased to announce the latest update to the Field Service and Project Service Automation applications for...
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Get started with Dynamics 365 Service Scheduling
The new scheduling experience in Customer Service Hub is now live. It is powered by Universal Resource Scheduling and provides an efficient way to schedule resources for service activity. It considers...
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What’s New for Dynamics 365 Resource Scheduling Optimization v3.0 Release
Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.x version or 8.x versionWe are excited to announce the general availability of Resource Scheduling Optimization (RSO) v3.0...
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