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Update Service Bus Endpoints to use SAS Authentication
Problem Azure Access Control Service (ACS) has been deprecated by Microsoft Azure team. Any existing Dynamics 365 service bus that has been configured with ACS authentication will be impacted when ACS...
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Update Dynamics CRM Client SDK version to avoid calls to ACS
Problem With the deprecation of Azure Access Control Service (ACS), you should modify the SDK authentication code by removing all references to ACS. Effective from Microsoft Dynamics CRM Online 2016...
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Manage the status of your team’s bookings with Universal Resource Scheduling
Use Universal Resource Scheduling, to book skilled resources to the right work, regardless of workstream. This means you can book a resource for work orders, cases, projects, leads, or any custom...
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What’s new in Microsoft Social Engagement 2017 Update 1.5
Microsoft Social Engagement 2017 Update 1.5 is ready and will be released in June 2017. This article describes the fixes, and other changes that are included in this update. Although there are no new...
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Best practices for automating business process stage progression in Dynamics 365
Applies to: Dynamics 365Synopsis: This article helps you avoid error “Invalid stage transition. Transition to stage <stage name> is not in the process active path.” by suggesting some best...
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Support Ending for Microsoft Dynamics CRM 4.0
Microsoft Dynamics 4.0 will reach end of extended support on April 10, 2018. If you are using this version, please upgrade to Microsoft Dynamics CRM 2013 or a later version before April 10, 2018 to...
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Set default Business Process on a form while creating new record
Problem statement:Unable to switch or set default Business Process on a form while creating new record.Scenario:Assuming a given entity (Case) has several forms associated with it and each form can be...
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Change to Bing Map control on forms for Dynamics 365 (version 8.x) and...
The Bing Maps AJAX Control Version 7 has reached its end-of-life. (See Discontinued Control Migration Guidelines) This will affect users of the following versions of Dynamic CRM and Dynamics...
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Dynamics 365 for Customer Insights: July 2017 Refresh
We’re excited to announce the July 2017 Refresh for Dynamics 365 for Customer Insights (Preview). This refresh includes powerful new applications that can transform your customer data into actionable...
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What’s new in Microsoft Social Engagement 2017 Update 1.6
Microsoft Social Engagement 2017 Update 1.6 is ready and will be released in July 2017. This article describes the fixes, and other changes that are included in this update.New and updated...
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Filter your data for mobile offline usage on Microsoft Dynamics 365
Microsoft Dynamics 365 users can work with mobile application in offline mode, even when the device is disconnected from the network. The application provides a rich offline experience which lets you...
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New documentation site for Dynamics 365!
ooking for documentation on Dynamics 365? Check out our new Dynamics 365 documentation site at docs.microsoft.com/dynamics365. The new site provides a quick and intuitive way to drill down to just the...
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Dynamically build your schedule assistant search by changing the URL
If you are a customer that relies heavily on the “book” button to search for availability for your resources, this may open up implementation possibilities you did not think were possible. Prior to...
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Dynamics 365 for Field Service and Project Services Automation Update 3
Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Solution, Dynamics 365 for Universal Scheduling Solution, Dynamics 365 for Resource Scheduling Optimization With the goal...
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Convert email to a case with a few clicks in Dynamics 365 App for Outlook
Microsoft Dynamics 365 App for Outlook leverages the power of Dynamics 365 while you’re using Outlook on the desktop, web, or phone. Using the app, you can link emails and appointments to existing...
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Predicting business outcomes with Customer Insights
Every organization today expects to use the power of AI to increase productivity and drive business success. We’d all like to use advances in Machine Learning to predict business outcomes that...
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Localize Learning Path Content with XLIFF v 2.0 Format
You can localize the content in the controls you create in Learning Path so that they are displayed to users in the language they have selected for Dynamics 365. To localize your controls, you can...
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How to determine which Business Process Flow (BPF) instance is shown when a...
Hi all,In the fall release of Dynamics 365, we included many updates and improvement to Business Process Flows (BPF), including support for multiple instances of BPFs on the same record. This removes...
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Office Graph integration removal
Office Graph integration for Dynamics 365 Customer Engagement will be removed on August 31, 2017, at the same time that Office ends GQL query support. Customers can continue to use Office Graph...
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Analyzing Customer Insights data with Power BI
Applies to: Dynamics 365 for Customer Insights July 2017 UpdateWith the July update, Dynamics 365 for Customer Insights (DCI) has made available a new Power BI connector. Now, aggregated and enriched...
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